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Healdsburg
August 24, 2026

Off the Top of My Head: Customer service used to mean a ‘customer’ got ‘service’

Having lived a few years sometimes seems to confuse my thinking. I get confused between what I grew up with and what I live with today — for example, customer service. When I was young, customer service meant someone would be trying to help me, the “customer,” with some “service.”  Often, businesses were rated on their customer service. 

Dayton will be missed

Editor: I was saddened by word of Pete Dayton’s passing. He

Sonoma West Letters to the Editor: May 24, 2018

We love to hear from readers. If you're interested in submitting a letter to the editor, please email editor Bleys Rose at b.rose@sonomawest.com.

Healdsburg Letters to the Editor, Oct 18

Editor’s note: Thank you, Healdsburg, for your passionate belief in the value of free expression through your local newspaper. Due to the high volume of letters, we have set aside extra space. In this week’s paper, we are running every letter we received through Tuesday morning, on elections and other topics.

Community Corner 3-24-16

Ongoing through April 10 – Healdsburg Center for the Arts presents ‘Full Circle: Pond Farm Revisited,” an exhibition of pottery by alumni of Pond Farm. 130 Plaza Street. www.healdsburgcenterforthearts.com.

Letter to the Editor 8-22-13

Step down

Letters to the Editor 6-5-14

Counting stories

Cannabis Country

Women (and a few men) in the weed industry

LETTERS TO THE EDITOR

The heart of Christmas

Keeping the Faith: March to Montgomery

Editor's Note: This column is from one of the Times' sister publications, Sonoma West Times & News. We thought our readers would be interested in columnist Bob Jones' recollection of the events in Montgomery. 
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Arts & Entertainment

Return to the Russian River

When Jake Messing stood in front of the mural he had just completed for Russian Riverkeeper on the north side of the nonprofit’s headquarters at 139 Healdsburg Ave., he had finished more than another mural. He had made a return to the source from the sea himself, like the salmon he portrayed.