65.3 F
Healdsburg
July 3, 2025

Off the Top of My Head: Customer service used to mean a ‘customer’ got ‘service’

Having lived a few years sometimes seems to confuse my thinking. I get confused between what I grew up with and what I live with today — for example, customer service. When I was young, customer service meant someone would be trying to help me, the “customer,” with some “service.”  Often, businesses were rated on their customer service. 

Commentary: Around Town

I’ve had the privilege the last week of shepherding some dear friends on their first visit to Sonoma County. 

Tech Corner

Q) My printer was very old and needed to be replaced, so I went to Best Buy and bought an all-in-one printer. The young man demonstrated it in the store and I liked the quality of the text and the photos that he printed. I brought it home and a neighbor helped me set it up. But it doesn’t work at all. What did we do wrong?

Letters to the Editor 8-21-14

History lives

Letters, Aug. 10

"As local residents who have an interest in our town’s development, we write in response to the newspaper articles recently informing us about your significant land acquisitions in our Downtown core..."

Community Corner 3-24-16

Ongoing through April 10 – Healdsburg Center for the Arts presents ‘Full Circle: Pond Farm Revisited,” an exhibition of pottery by alumni of Pond Farm. 130 Plaza Street. www.healdsburgcenterforthearts.com.

Someday we’ll laugh bout this . . . right? Blank Years Old

A friend posted a challenge on Facebook to share how old you are, without using any numbers. I love taking trips down memory lane and letting the images, smells, feelings and sounds wash over me. It’s like pulling out old family albums or yearbooks and falling back through time to a time that feels as recent as yesterday. I let my mind wander back, and here’s a few of the things I could come up with.

Flashbacks Healdsburg

100 Years Ago: Sept. 20, 1923 Grape Shipments Running High as Cars Grow Short The surplus of refrigerator cars has been exhausted and the Healdsburg district is now on a hand to mouth basis in grape shipping, according to W. E. Hicks, Northwestern Pacific station agent. There...

Letters to the Editor 10-17-13

Local food security
4,780FansLike
1,592FollowersFollow
0FollowersFollow